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Therefore to update drivers, we look for them in the in-built Device Manager, since in this case, the Bluetooth option is missing from the list it creates further problems. If a device driver is missing or incompatible with the system, then your device malfunction in one way or another. Device drivers are integral parts of computers that help the hardware communicate with the system. The problem occurs majorly due to outdated device drivers.
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If S-mode is enabled on your computer and you'd like to use Ledger Live, you can temporarily switch out of S-mode by following these steps. "S mode" is a security feature that restricts the installation of software, limiting what you can do and install on the computer. If your Windows computer is in " S mode," Ledger Live won't be able to communicate with your Nano.To avoid any issues when connecting your Nano to Ledger Live through Citrix Workspace, do not enable app protection if prompted to do so.
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Updating Citrix can resolve the connection issue and allow you to connect your Nano to Ledger Live without any further problems.
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If your Nano device won't connect to Ledger Live and the "connect and unlock your device" message persists, it may be because your Citrix Workspace is outdated.
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